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Posted

I am currently using Affinity designer on a windows 10 laptop, whenever I try to print a design the application crashes and the file doesn't print my sister has almost the exact same laptop and uses affinity on my printer it works for her all the time i have the exact same settings just trying to figure out whats going on.

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Posted

Hi Sarah Knight and Welcome to the Forums,

At what point does it crash, is it as soon as you click File>Print or when you click Print on the Print dialog?

It might be worth doing a quick reset of the app by following these steps:

With Affinity closed

Hold down the Windows key and tap the letter R.  This will bring up the run box.  In here type:
%appdata%

Click okay

A Windows explorer window will open showing you some folders.  Open the folder called Affinity, followed by Photo.  You should now see a folder called 1.0 . Please right click on this and rename it Old Settings.  

Now start up Affinity Photo and try printing an image :) 

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