Sarah Knight Posted February 11, 2020 Posted February 11, 2020 I am currently using Affinity designer on a windows 10 laptop, whenever I try to print a design the application crashes and the file doesn't print my sister has almost the exact same laptop and uses affinity on my printer it works for her all the time i have the exact same settings just trying to figure out whats going on. Quote
Staff stokerg Posted February 11, 2020 Staff Posted February 11, 2020 Hi Sarah Knight and Welcome to the Forums, At what point does it crash, is it as soon as you click File>Print or when you click Print on the Print dialog? It might be worth doing a quick reset of the app by following these steps: With Affinity closed Hold down the Windows key and tap the letter R. This will bring up the run box. In here type: %appdata% Click okay A Windows explorer window will open showing you some folders. Open the folder called Affinity, followed by Photo. You should now see a folder called 1.0 . Please right click on this and rename it Old Settings. Now start up Affinity Photo and try printing an image Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.