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"An error occurred while exporting to:" for PSD


Nomader

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1 hour ago, Nomader said:

Hi, when I attempt to export the attached file to PDF, it displays an error message "An error occurred while exporting to". I can export the file to other formats such as EPS and PSD without an issue, but I need it in PDF.

Thanks in advance for taking a look.

Nomader_insert_2_10.20.afdesign 21.89 MB · 2 downloads

I thought I would see what happens on the iPad version with this file and when I tried PDF export it just locked up. So I had the idea to separate the pages to inspect a little closer. Now I find it exports as PDF just fine.

Nomader_insert_2_10.20_PM.afdesign Nomader_insert_2_10.20_PM.pdf

 

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  • Staff

Hi both,

This is actually a bug. You have some shapes inside a group, inside a text frame, which are not on an artboard, and those seem to cause the issue. That layer does not seem to do anything anyways, so deleting it would "solve" the issue. I will log this with our developers. 

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  • 1 month later...
  • Staff

We have made fixes/improvements to this area (Unable to Export to PDF if you have a shape inside a text frame, and both outside an artboard) of the program in the latest release.

The fixes and how to update are described in these forum posts.

We would appreciate you checking that this issue has now been resolved for you,

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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