Johann Seidel Posted February 7, 2020 Share Posted February 7, 2020 I have managed to install Publisher 1.8.0.549 but it does crash before it is finished loading. I had this problem with version 1.8.0.535 as well as Photo and Designer 1.8.0.532. Attached find the the details from Event viewer. I am running Windows 10 with the latest updates. Affinity Error Events.evtx Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted February 7, 2020 Staff Share Posted February 7, 2020 Hey @Johann Seidel, Have you got any crash reports in %AppData%\Affinity\Publisher\1.0 (Beta)\CrashReports\reports ? If so, can you attach the latest one? Quote Link to comment Share on other sites More sharing options...
Johann Seidel Posted February 7, 2020 Author Share Posted February 7, 2020 I have attached the last crah report as requested. Also on occation I did manage to open version 1.8.0.549 it also seems that half of the fonts was missing, but reinstalling version 1.8.0.531 all fonts were fine. 9faea55a-3f97-4613-ba06-3c9399a57696.dmp Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted February 7, 2020 Staff Share Posted February 7, 2020 Can you please zip up and upload your Fonts folder (C:\Windows\Fonts) to our dropbox account? https://www.dropbox.com/request/BJYxsD86nrbkUzTB1VlI Quote Link to comment Share on other sites More sharing options...
Johann Seidel Posted February 10, 2020 Author Share Posted February 10, 2020 I have uploaded the fonts folder as requested. I do use NexusFont as font manager and uses both postscript as well aas TTF/OTF fonts. As mentioned previously version 1.8.0.531as well as Photo and Designer 1.8.0.526 seems to work fine, all versions after that seems to be problematic. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted February 14, 2020 Staff Share Posted February 14, 2020 I could not replicate this, even with your fonts. Can you also attach a crash report from the new 1.8.0.556 please? Quote Link to comment Share on other sites More sharing options...
Johann Seidel Posted February 18, 2020 Author Share Posted February 18, 2020 I have managed to now open Affinity Publisher. What I have done to open Affinity Publisher is to remove all Type 1 (Postscript) fonts as well as any shortcuts from my c:\windows\fonts folder. I uses NexusFont to manage my fonts. Instead of copying the actual font over to the fonts folder it rather places a shortcut in the folder. Thus the problem seems either that Affinity Publisher does not support Type 1 (Postscript) fonts or does not seems to work with placing shortcuts in c:\windows\fonts folder. Do you know if Affinity Publisher does support Type 1 fonts? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted February 18, 2020 Staff Share Posted February 18, 2020 We do support both shortcuts and Type one. However, in the folder you've uploaded, there are no Type 1 fonts. Quote Link to comment Share on other sites More sharing options...
Johann Seidel Posted February 20, 2020 Author Share Posted February 20, 2020 That was because all the Type 1 fonts were shortcuts added via NexusFont font manager. I will do some testing to see if I can pinpoint the issue ... It was just very interesting that up to version 531 everything worked and after that I started having problems. Quote Link to comment Share on other sites More sharing options...
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