jora Posted February 4, 2020 Share Posted February 4, 2020 Hi there, working on a Mac (OS X 10.12.6) I own all three Apps, all sitting in my Applications-Folder, all three on Version 1.7.3 ans as I read in other Threads, I opened Designer and Photo first, then closed them, started Publisher. I also tried different orders, also with all 3 started. But clicking on one of the Studiolink buttons just opens a window where is written, that the Apps must be started and a greyed out button to purchase. Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted February 4, 2020 Share Posted February 4, 2020 Should work. When all else fails I fall back on Roy's advice from "The IT Crowd" 'Have you tried turning it off and on again' meaning the Mac. Also you say the three apps are in your Applications folder, are they in the top level or do you have them within a folder within the Applications folder? Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
dutchshader Posted February 4, 2020 Share Posted February 4, 2020 Afaik photo and publisher must be started once to make studiolink work. Callum 1 Quote intel core i5, 16GB 128Gb ssd win10 Pro Huion new 1060plus. philips 272p 2560x1440px on intel HD2500 onboard graphics Razer Tartarus Chroma Link to comment Share on other sites More sharing options...
Staff Callum Posted February 4, 2020 Staff Share Posted February 4, 2020 Hi Jora, Welcome to the forums If none of these suggestions work please could you try reinstalling Designer or Photo then launch the reinstalled app once and see if it now works in Studio Link. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
jora Posted February 5, 2020 Author Share Posted February 5, 2020 (edited) 16 hours ago, Old Bruce said: Should work. When all else fails I fall back on Roy's advice from "The IT Crowd" 'Have you tried turning it off and on again' meaning the Mac. Also you say the three apps are in your Applications folder, are they in the top level or do you have them within a folder within the Applications folder? Yes it should. and since this is persistent, I restarted my Mac countless times. And the apps are top level in applications folder. 16 hours ago, dutchshader said: Afaik photo and publisher must be started once to make studiolink work. As I wrote in my first post, all of the apps where opened and closed and also running in all possible orders. 14 hours ago, Callum said: Hi Jora, Welcome to the forums If none of these suggestions work please could you try reinstalling Designer or Photo then launch the reinstalled app once and see if it now works in Studio Link. Thanks C Thank you for your welcome, I will try it this morning and report back. Edit: Thanks, this worked, had to reinstall Designer and Photo. I thought I could avoid reinstalling 2 apps, but in the end I should have done it earlier ... Edited February 5, 2020 by jora New information Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.