vortex Posted February 2, 2020 Posted February 2, 2020 I Just bought Affinity Publisher and downloaded the program, but I'm having trouble installing the program. I have a Windows 10 PC, whenever i try to install it i get the dialog message "Set up can not be installed for the following reasons: Supported Windows Not Found". Please Help. Quote
carl123 Posted February 2, 2020 Posted February 2, 2020 What build number is your Windows 10 I think you need 1607 or later Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
emmrecs01 Posted February 2, 2020 Posted February 2, 2020 @vortex Welcome to the Affinity forums. In addition to what @carl123wrote, do you have a 64 bit version of Windows 10? HTH Jeff Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
vortex Posted February 2, 2020 Author Posted February 2, 2020 11 minutes ago, carl123 said: What build number is your Windows 10 I think you need 1607 or later I just checked. My OS Build is 10586. I thing it is older. Do you have any suggestion on a way i could get it on my PC? Quote
vortex Posted February 2, 2020 Author Posted February 2, 2020 11 minutes ago, emmrecs01 said: @vortex Welcome to the Affinity forums. In addition to what @carl123wrote, do you have a 64 bit version of Windows 10? HTH Jeff Thanks. Yes i have a 64bit version of Win 10 Quote
carl123 Posted February 2, 2020 Posted February 2, 2020 7 minutes ago, vortex said: My OS Build is 10586. I thing it is older Sorry I used the wrong terminology What is your version number? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
vortex Posted February 2, 2020 Author Posted February 2, 2020 3 minutes ago, carl123 said: Sorry I used the wrong terminology What is your version number? Mine is 1511 Quote
carl123 Posted February 2, 2020 Posted February 2, 2020 2 minutes ago, vortex said: Mine is 1511 That's too low for the Affinity products You will need to update your Windows 10 before trying to install Publisher Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
vortex Posted February 2, 2020 Author Posted February 2, 2020 2 minutes ago, carl123 said: That's too low for the Affinity products You will need to update your Windows 10 before trying to install Publisher Ok thanks. Will it work for all versions of windows 8.1, i was considering downgrading the windows in my pc. Quote
carl123 Posted February 2, 2020 Posted February 2, 2020 I presume so the system requirement for Windows 8.1 just says Windows 8.1 there is no minimum version or build numbers specified Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
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