GiftedR Posted February 1, 2020 Share Posted February 1, 2020 when using the perspective tool to transform a pixel art, it crashes. I am in the latest version. 2020-02-01 09-01-01.mov Quote Link to comment Share on other sites More sharing options...
Gnobelix Posted February 2, 2020 Share Posted February 2, 2020 Hello @GiftedR, Welcome to this forum, it looks like you want an empty layer with a white background want to edit in perspective, that does not work. fill the layer with a color other than white and apply that Perspective Tool, now it should work. Affinity Photo should not crash as shown in your video. (I have no crash, neither in the purchase version nor in the current beta version) Try the following: Start Affinity Photo by holding down CTRL key and reset Affinity-Photo.Note this when resetting Affinity all user settings will be lost. Cheers Quote Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
Staff Chris B Posted February 4, 2020 Staff Share Posted February 4, 2020 Hey GiftedR, welcome to the Affinity Forums. I got the crash after dragging the corner node around for a few seconds. I'll inform the developers—thank you. *Note* this only seems to happen for me on a portrait document. I've tried all different sizes but only portrait seems to crash 👀 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 14, 2020 Staff Share Posted March 14, 2020 We have made fixes/improvements to this area (Perspective Tool crash on portrait document ) of the program in the latest customer beta. If you would like to try these changes the beta software is available in the forum posts listed below. The latest beta builds are downloadable from links at the top of each of these beta forum posts. Affinity Photo 1.8.1.611 for Windows Affinity Photo 1.8.2.174 for Mac These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version. Once these programs have been through a full beta process the change will be released in a future free 1.8.1/1.8.2 update/patch to all customers. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
AJW Posted May 4, 2020 Share Posted May 4, 2020 I'm using 1.8.3 and Photo crashes when I try to use Perspective filter Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 15, 2020 Staff Share Posted July 15, 2020 @AJW - I have been asked to pick up an email that you sent in regarding this. The crash report I received suggests you may be using the colour picker—can you confirm this? Can you kindly crash the app again and send me the newest crash report. Also, can you confirm if the crash is when using the Filters > Distort > Perspective (destructive filter) or if it crashes with the Live Perspective filter? Also, this is a Windows thread. In future, I would encourage you to post in a thread relevant to your OS Aftemplate 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
AJW Posted July 15, 2020 Share Posted July 15, 2020 Apologies for using the wrong thread. To answer the questions: I can't remember if I was using the colour picker at that point; I'm 90% sure I was using Filters, Distort, Perspective. Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 15, 2020 Staff Share Posted July 15, 2020 Thanks for confirming I've been trying this morning with the live and destructive filters in the retail and beta and I'm not able to reproduce it. I was informed it happened when you hit Apply, is that correct? Also, the OP was posting the crash for a portrait document, which is now fixed. Were you also working with portrait documents? If you have an .afphoto file that I could try, I'd really appreciate you attaching it. Thanks Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
AJW Posted July 15, 2020 Share Posted July 15, 2020 Thanks for checking. Yes it was a portrait document. I have tried to replicate the crash today without success! Using either live filter or Filters, Distort, or even the Perspective tool it worked fine every time. I then tried with Preferences set again to 'Enable Metal Compute....' and again all worked as it should. I'm assuming it was some oddity in how I did things before. All OK now. Thanks Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 16, 2020 Staff Share Posted July 16, 2020 Thanks for letting me know. Feel free to @ me if this happens again so we can pick it up Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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