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Hi,

There is a problem with my HSL. It doesn't look like it is supposed to. I can't see all the colours as you can see in the image. HSL is usually showing in a form of circle but I have only one quarter of the circle.

Thanks for helping,

Lauriane

Screen Shot 2020-01-25 at 12.53.45 PM.png

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Welcome to the forum ll15,

Try resetting the studio, (main menu at the top of the affinity app) View > Studio > Rest Studio

iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9  
B| (Please refrain from licking the screen while using this forum)

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

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I have the exact same problem. HSL is bugged and takes the form of a quarter of a circle about half the time I use it. I can also confirm the bug happens even:

- when the monitor's resolution is set to default

- with metal compute acceleration turned off

- with an older OS (10.13.6)

- With the most recent OS (10.15)

Restarting affinity photo seems to be one way to temporarily fix the issue, for me (but I'm not sure this method works 100% of the time)

 

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  • 3 years later...
4 minutes ago, TJack said:

I am still having this issue in 2023. Quite annoying having to shutdown and restart the app.  

I think dragging the HSL dialog from one monitor to the other and back again "fixes" the problem which would be better than restarting the app.

Try that next time to see if it works for you

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

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45 minutes ago, carl123 said:

I think dragging the HSL dialog from one monitor to the other and back again "fixes" the problem which would be better than restarting the app.

Try that next time to see if it works for you

Thats assuming I have two monitors. 

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17 minutes ago, TJack said:

Thats assuming I have two monitors. 

Are you saying you are seeing this problem occur with just the one monitor?

Note: If using a Laptop, with one monitor attached, that is technically still 2 monitors

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

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  • 6 months later...
  • Staff

The issue "HSL adjustment and multiple screens: only a quarter of the colour spectrum circle is displayed" (REF: AF-88) has been fixed by the developers in build "2.4.0 Release".
This fix is in the current customer release.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us

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