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Massi

Patch Tool fails causing software crash

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Hi.

When I use the patch tool and the selected area is a bit more than aprox 300px (even less) it just stuck and crash the program. Always happened, never got fixed though newer versions of AP. Looks like it can only take very small amount of pixels.

Any solutions?

Thanks

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Can you please reset your Affinity Photo back to its default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, click Select All and then Clear. The app will now open.

Be aware that resetting your app back to its default settings will lose any custom settings such as keyboard shortcuts and brushes etc. To backup such settings before resetting the app, please watch our Affinity: Exporting User Settings and Keyboard Shortcuts video. - https://player.vimeo.com/video/189596577/

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43 minutes ago, DWright said:

Can you please reset your Affinity Photo back to its default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, click Select All and then Clear. The app will now open.

Be aware that resetting your app back to its default settings will lose any custom settings such as keyboard shortcuts and brushes etc. To backup such settings before resetting the app, please watch our Affinity: Exporting User Settings and Keyboard Shortcuts video. - https://player.vimeo.com/video/189596577/

Thanks I'll try to do that and see if it's working. :)

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Glad to know I'm not the only one having this problem!  I tried the default setting reset and that didn't work.

I started a separate thread on this topic about two weeks ago and haven't gotten a fix yet.  Affinity PLEASE HELP!!!

Here's my thread:  

 

 

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I tried everything but the problem is still there and I still have to send the files to my iPad via iCloud Drive ONLY because of that. I'm just lucky to have another device to work on. I thought that it will be fixed with the update but didn't happen.

Waiting.................................................... 

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On 1/24/2020 at 12:31 PM, DWright said:

Can you please reset your Affinity Photo back to its default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, click Select All and then Clear. The app will now open.

Be aware that resetting your app back to its default settings will lose any custom settings such as keyboard shortcuts and brushes etc. To backup such settings before resetting the app, please watch our Affinity: Exporting User Settings and Keyboard Shortcuts video. - https://player.vimeo.com/video/189596577/

Just updated to 1.9 and the issue is still there. One year after. Any suggestions?

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