Issues with Export Error

[dearles]

I seem to be randomly getting an export error when I go to export a pdf of my work.  While I have not yet found what causes these errors (I've resorted to rebuilding these pages because I can't identify what on the page triggers the error), it would be incredibly helpful if instead of just a generic error, publisher would identify which page is actually causing the error.  My most recent work is 250 pages long and to sift through each page one at a time, trying to export one at a time, to find which page is bugging out and preventing my entire document from exporting has lost me countless hours and possibly my sanity.  So please until this bug is fixed, can you at least make the error message more informative instead of so generic.  Let us know which page or pages on our huge document can't be exported so we can move on with it quickly.

[Pauls]

Could you try and follow the below steps to get a log file from the PDF export please. I can pass that on to development who will be able to get a better idea on why it might be failing!

1. Create a folder called 'temp' on the root of your C:\ drive so you have folder at C:\Temp\
2. Run 'PDFLibLogging.reg' - this will create a registry entry that enables logging for PDF Export
3. Run Affinity and export to PDF and then click OK to accept the error message.
4. Go to C:\Temp\ and attach the newly created PDFlib.txt file to this thread - this is the log we're interested in seeing
5. Once you've got that file run the 'PDFLibLoggingRemove.reg' to remove the logging as this can cause slowdown!

Thanks!

PDFLibLogging.reg

PDFLibLoggingRemove.reg