cjebccanada Posted January 18, 2020 Share Posted January 18, 2020 Attached is a video showing the crash I experience as well the troubles I am having linking a file. I would like to be able to link files within subfolders as well from the main folder so I can organize files respectably and link them as a package download. supportlinking.mp4 Link to comment Share on other sites More sharing options...
cjebccanada Posted January 19, 2020 Author Share Posted January 19, 2020 Video does cut out at about 3:25. I redid the video and it is all there in this reply. (If the staff wants to edit this post to make it the initial post with the correct video to not waist peoples time, please do! Sorry for the inconvenience. supportvid.mp4 Link to comment Share on other sites More sharing options...
walt.farrell Posted January 19, 2020 Share Posted January 19, 2020 Sorry; I can't help with your problem. But I have a couple of comments for the future. You could have posted this in the original topic, or even edited the original post, deleted the old video, and provided the new one. It would be helpful to have a basic text description of the problem, in addition to the video. For example, Publisher is crashing if I try to hyperlink to a file (note that "hyperlink" is different from "link", too ) -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted April 17, 2020 Staff Share Posted April 17, 2020 Sorry. Thank you for reporting a problem using 1.7.x . It appears that a member of the Affinity QA team didn't get round to fully investigating this specific report posted in the bugs forums. We are very sorry for this oversight. Yours is one of a number of reports that I am posting this apology to, using an automated script. Now we have released 1.8.3 on all platforms containing many hundreds of bug fixes, and we hope your problem has already been fully addressed. If you still have this problem in the 1.8.3 release build, then the QA team would really appreciate you reporting again it in the relevant Bugs forum. Report a Bug in Affinity Designer Report a Bug in Affinity Photo Report a Bug in Affinity Publisher Each of those links above contains instructions how best to report a bug to us. If that is what you already did in this thread just copy paste your original report into a new thread. We appreciate all the information that you have including sample files and screen shots to help us replicate your problem. This thread has now been locked as the QA team are not following the threads to which this automatic reply is made, which is why we would appreciate a new bug report if you are still have this problem in the current 1.8.3 release build. Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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