Jump to content
You must now use your email address to sign in [click for more info] ×

All Assets deleted


Recommended Posts

#1 The length of time in which the pinwheel spins as an asset is deleted seems crazy. 

#2 It's infuriating if you attempt to add an object as a new asset but failed to group it so that it explodes into all its constituent components which then must be deleted one by one and each taking an absurd amount of time to delete. 

#3 Today as I attempted to delete an unwanted asset the pinwheel spun for no less than 5 minutes before I opted to force quit the application. Upon reopening it I discovered that I've lost all of my many personal assets that I've added over the last year and I regained all of the useless IOS assets I'd deleted. 

That's unfortunate. 

Link to comment
Share on other sites

  • Staff

Hi @Snorkelfork,

Without knowing your system specs, OS and how complex the assets were, it's just going to be a guess. 

If you don't add a group to the assets panel, but a selection of layers, each layer will be added as an asset. This is by design.

I'm not entirely sure how this could happen. 

if you purchased from the Mac App Store could you try these steps please:

Go to /Users/{username}/Library/Containers/com.seriflabs.affinitydesigner/Data/Library/Application Support/user
Can you upload the assets.propcol file to our dropbox link below?

Instead if you purchased from the Affinity Store could you try these steps please:

Go to /Users/{username}/Library/Application Support/Affinity Designer/user
Can you upload the assets.propcol file to our dropbox link below?

Dropbox link: https://www.dropbox.com/request/HLW9hNi6rEQKvnGrkF3u

 

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.