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Hangs on "Add Pages from File" [1.8.0.531]


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When I click OK in the  'Add Pages from File...' dialog after selecting a file, the app hangs on the next "Add Pages from File" window with the options:

831908750_addpages.jpg.1f5f40a8fc7e3c59f1227334de43be4c.jpg 

It does not seem to matter what kind of file I am trying to add pages from, although I have only tested with .afpub, .afphoto, & afdesign ones.

As with other APUB beta hangs ("application not responding" messages), with this one it takes several minutes for Force Quit to actally quit the app, during which time this window is superimposed over everything else on the screen & can't be closed, just moved.

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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11 minutes ago, garrettm30 said:

And I wonder why the text of the radio options is black with the dark interface in that screenshot.

Just guessing but that might have something to do with the OS version I am using (10.13.6) and/or the System Preferences > Accessibility > Display options I use:

1836148310_accessibilityoptions.jpg.5df55bb207f8ae807e98ceff84ac8a32.jpg

I have not (yet) tested for this, & probably will not because of the long hang times I get when trying to force quit the beta -- I sometimes get a "quit unexpectedly" notice if I wait long enough, but typically that takes at least a minute to happen, & usually considerably longer. I may also need to either log out & back into my user account, or restart the Mac, or at least reset some stuff via the CTRL launch of the beta, but before I do any of that I want to check out a few of the other new features & fixes.

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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Just now, garrettm30 said:

Maybe the length of time the app hangs before quitting unexpectedly has to do with some particular complexity of the document you are trying to import from.

Maybe, but now I can't even launch the beta -- I get an "App not responding" notice in the Dock & not even the splash screen appears. :o

I think I need to restart my Mac because something isn't right.

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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Just tried the Add Pages From File and once the dialog opened and I tried to click on anything, the app crashed.

 

Affinity Publisher Beta_2020-01-17-093204_TRAC-Main17.crash

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iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Ventura
MacBook Pro, 13", M1 2020 • 16 GB • macOS Ventura
iPad Air 2022

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FWIW, this is not fixed in the new 535 beta, & it still takes about 1 minute for force quit to actually remove the beta's windows from my iMac's screen, which interferes with anything else I am trying to do. :(

I am an idiot! The issue I meant to mention is the hang when I try to add a spacer (currently with a tooltip of "null (x)" whatever that is supposed to mean), not this one.

I haven't yet tested anything other than that so please ignore this misplaced post. :$

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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  • Staff

@R C-R If you create a new document and add pages from that does it still crash? I just double checked with some test files and this seems fixed for me.

If you find it's related to one specific file can you attach it?

Thanks

Serif Europe Ltd. - www.serif.com

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