voronwe Posted January 15, 2020 Share Posted January 15, 2020 I have a publisher-file which has approx. 202MB. It is a book with many photos. Whne scrolling through the book, Affinity shortly hangs, does show the photos only in a blurry mode and then crashes. Unfortunatly, it seems there is no Autosafe function. Publisher 1.7.3.481 The images are all included as links Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted January 16, 2020 Staff Share Posted January 16, 2020 If you use our beta version can you still replicate the crash ? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted February 17, 2020 Staff Share Posted February 17, 2020 We have made fixes/improvements to this area (User file crashes app when scrolling) of the program in the latest customer beta. If you would like to try these changes the beta software is available in the forum posts listed below. The latest beta builds are downloadable from links at the top of each of these beta forum posts. Affinity Publisher 1.8.0.556 for Windows Affinity Publisher 1.8.0.556 for Mac These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version. Once these programs have been through a full beta process the change will be released in a future free 1.8.0 update/patch to all customers. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
voronwe Posted February 22, 2020 Author Share Posted February 22, 2020 Looks like it works with the beta-Version - so far I could not reporduce it. However, if something happens, is there a way to get log-data which could be send to you? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 22, 2020 Share Posted February 22, 2020 There is an autosave function, which by default should save the most recent version to a temporary location every 5 minutes. That's controlled in Preferences. If Publisher is actually crashing, you should have a crash report that you could upload if Serif wants it. But if it doesn't occur in the beta they may not need it. The FAQ forum has an entry describing how to find the reports. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted February 22, 2020 Staff Share Posted February 22, 2020 The beta is now in release candidate stage for internal testing, so hopefully you will have a stable release build to use very soon Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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