Tool bar decides not to show, even when I tick in Studio

[Jaffa]

Was working on an image.  Hit 'tab' so gain more workspace.  However, later decided I needed to see everything.  I pressed on tab again, got back the panels - but not the tools (to the left).

I went to Studio and clicked on "Show Toolbar".   Nothing happened.  Am stuck??  Have closed down Affinity Photo and re-opened, but keeps happening.  Wish that I had never hit tab! 

[Jaffa]

Very shortly after I posted this I went back to 'View' - noticed that 'Show tools' not ticked.  I had certainly NOT unticked.

So I clicked to turn on again.  The tools reappeared, but despite the fact that an image and layers were showing, they

are all greyed out.  So, I am not better off.  Help please!!

[Callum]

Hi Jaffa,

 Please could you provide a screenshot demonstrating your problem?

C

[Jaffa]

Hi Callum - show a screenshot of my tools not showing at the left?  That is going to demonstrate, what?  

[Callum]

You stated the tools were greyed out, this typically only happens if you don't have an active project window however there is also the option in preferences for monochromatic iconography it is important for me to be able to tell wether or not this setting is on and to see if this issue is caused by you not having an active project window. I would not ask for a screenshot for no reason.

C

[Jaffa]

So, you are saying that the IR Baboon, under your name is correct and that you are located at Castle Grayskull is correct - that seems eminently suitable

.  I will try elsewhere!  

 

[Callum]

I'm sorry you aren't happy, I am only trying to help you by going through my typical investigation steps. If you would like to look into this issue further please let me know.

C

[R C-R]

5 hours ago, Jaffa said:

I went to Studio and clicked on "Show Toolbar".

Note that in the View menu "Show Toolbar" is not the same as "Show Tools." The latter is the vertical panel that contains the tool icons.

[Jaffa]

Yes, RC-R 

Point taken.  Nevertheless, when you press tab and they disappear, then when you press tab again they should reappear. 

On that occasion they didn't.  Just tested tabbing again and this time worked fine.