VinceA Posted January 13, 2020 Share Posted January 13, 2020 I have been working on a few documents that use several layers. On a few occasions Affinity Photo has closed down without any warning or error message. I have not been doing any specific. It seemed to close whatever I was doing. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted January 13, 2020 Staff Share Posted January 13, 2020 Hi VinceA, Please could you tell me which operating system you are using and if possible provide a screen recording of the app crashing? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
VinceA Posted January 14, 2020 Author Share Posted January 14, 2020 Hi Callum Thanks for your reply. I have just had another crash. That is 3 out of 3 times of using Affinity Photo. As I mentioned, there are no messages or warnings. The program just closes as though I'd closed it down. The last time it closed I was using masking and it seemed to stop responding to mouse clicks and then just disappeared. Thanks Vince Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted January 14, 2020 Staff Share Posted January 14, 2020 Please could you tell me which operating system you are using? Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
VinceA Posted January 15, 2020 Author Share Posted January 15, 2020 I am using Windows 10 Home with 8GB ram, Intel Core i5 6200U cpu @ 2.30GHz. Quote Link to comment Share on other sites More sharing options...
tasker123 Posted January 15, 2020 Share Posted January 15, 2020 Hi, I am also having this problem, both with Photo and Designer. The programmes open up and allow me to set the page size but as soon as I try to do anything else they shut down without warning. I have tried reinstalling Photo (latest version) but no luck. However Publisher works fine. My Pc specs are: Windows10 pro 64bit. inte lcore i7-7567u @ 3.50GHz. 16.0Gb RAM, Intel Iris Plus Graphics 650 Quote Link to comment Share on other sites More sharing options...
Marcurios Posted February 17, 2023 Share Posted February 17, 2023 (edited) Same here with Affinity Photo 1 (latest update) on latest Windows 10 22h2. No error in system log from windows, it just quits while i'm working, happened when doing a HDR merge when tweaking saturation. So it just poops out without registering a crash to windows..one second you're working, the next you're on the desktop. Edited February 17, 2023 by Marcurios spelling error Quote Link to comment Share on other sites More sharing options...
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