Mary222 Posted January 12, 2020 Share Posted January 12, 2020 I bought Affinity on 12/31/19 in the Microsoft App Store on sale. The app launched, however when trying to register at Affinity.com, I don't have an email with the product key. How do I get that product key? I have a receipt, but no key. Thanks for any help. Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted January 13, 2020 Share Posted January 13, 2020 @Mary222 Welcome to the Affinity forums Since you purchased the app (which one, by the way?) on the M$ Store you do not receive a product key nor do you need to register at Affinity. com, otherwise known as the Affinity Store. This is because the various "stores" (Affinity, M$, MAC, iOS) do not share any customer information between them. So Affinity.com has no knowledge of you or your purchase of the app. The lack of a product key is because your M$ Store account permanently links you to your purchase, so you can redownload it from that account as many times as you wish and to as many computers as you own and control. Any updates will also come directly to you from the M$ Store. You have clearly been able to register at the Affinity forums so that is really the only registration you need. HTH Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
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