Program closes when applying noise filter on huge Tiff

[Ofesad]

Hi there!

Ofesad here from Argentina.

I have been using Affinity Photo for a couple of years now and I was quite happy with it.

However with recent newer versions I feel it more... "fragile" and unstable when working with large files.

I do a lot of photo restoration and archiving, wich means I have lots of 600dpi+ scans with huge resolutions and file sizes over 1Gb.

Recently I was working in a photo for a client and I encoutered some issues with Affinity photo (I will do another post about others issues).

I was trying to apply the noise reduction filter to the image, a 27607 x 10544 pixels 600dpi TIFF / 1.63Gb (compressed) scan, the menu appears, click apply, wait and the program will just close itself.

No error, nothing.

I reinstalled Affinity Photo and tryed again, same result.

Also, when working with uncompressed TIFF the software became even slower.

 

Anyone had similar problems? Solutions?

 

I recently upgraded my pc's graphics card and processor, my new pc is:

AMD Ryzen 3700

16gb DDR4 3200mhz

Nvidia RTX 2060 Super

Wacom Intuos Medium Pro

BenQ PD2700Q Monitor

[Chris B]

Hey Ofesad,

I am struggling to reproduce this. I've tried with a TIFF the same size and although the slider can be a bit slow to react when adjusting the filter, it successfully completes.

Any chance you could upload the TIFF to this private Dropbox folder so I can have a go? Just let me know once it has uploaded as I don't get a notification.

Oh and welcome to the Affinity Forums