wolfchen Posted January 7, 2020 Share Posted January 7, 2020 My Affinity Designer will not install the latest update. Please provide me with a solution. wolfchen Link to comment Share on other sites More sharing options...
walt.farrell Posted January 7, 2020 Share Posted January 7, 2020 10 minutes ago, wolfchen said: My Affinity Designer will not install the latest update. Please provide me with a solution. wolfchen Since you seem to be asking about Designer, but posted in a topic about Photo, it's a bit confusing. Please clarify what you mean by the latest update, the specific version number, and the OS that you use. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
wolfchen Posted January 7, 2020 Author Share Posted January 7, 2020 22 minutes ago, walt.farrell said: Since you seem to be asking about Designer, but posted in a topic about Photo, it's a bit confusing. Please clarify what you mean by the latest update, the specific version number, and the OS that you use. Sorry for the confusion. It's my Designer program that will not update. Never had this problem before. I'm using the latest version of Windows 10 on a new and powerful computer. No problem with updating Photo....just with Designer. I' trying to update to the newest version...which I believer is 1.7.3. Link to comment Share on other sites More sharing options...
walt.farrell Posted January 8, 2020 Share Posted January 8, 2020 43 minutes ago, wolfchen said: Sorry for the confusion. It's my Designer program that will not update. Never had this problem before. I'm using the latest version of Windows 10 on a new and powerful computer. No problem with updating Photo....just with Designer. I' trying to update to the newest version...which I believer is 1.7.3. Thanks. And where did you purchase the program from? Directly from the Serif Affinity Store, or from the Microsoft Store? When you say it won't update, what are the symptoms? -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Ken Cope Posted January 9, 2020 Share Posted January 9, 2020 As far as I'm aware, the beta version does not automatically update, we have to download the latest version when it is released. To ensure we know about the latest release we can add our names to the email list by subscribing: https://forum.affinity.serif.com/index.php?/notifications/&do=follow&follow_app=forums&follow_area=topic&follow_id=83299 Hope this helps Mark Ingram 1 Windows 11 Pro 64bit ¤ AMD Threadripper 3990x ¤ Nvidia RTX 3090 ¤ 256GB DDR4 Ram ¤ ROG Zenith II Extreme Alpha Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 9, 2020 Staff Share Posted January 9, 2020 Thanks Ken I think you have seen the wood for the trees in the original post if so here is my reply. @wolfchen All the Affinity beta releases are a parallel installation so you can have both the release build 1.7.3 and the beta build 1.8.0 on your machine. There is no need to use the beta unless you want to try the fixes. As you have found there is no auto-update from the release build until we actually choose to release 1.8.0 to all customers (at the end of the beta). You can have both installed at the same time (the beta has a slightly different icon with beta on) and you should use copies of your files in the beta, as once saved they will not reopen in the release build. Ken Cope 1 Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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