Jump to content

Recommended Posts

Posted (edited)

hello, my affinity designer stopped working. it completely freezes when you do Start New document or try to modify the size of existing document. cannot minimize, completely frozen. Tried Repair, uninstall / install, no effect. Affinity photo  works without issues for now. Running on W10, latest OS updates were done, running latest designer version as well. When closing with Task Manager - an Affinity Designer process is still left running on the background, which I have to kill separately... Removed the latest version - installed previous version - same issue... Ideas how to proceed? Thanks

Edited by zando
additional info
  • Staff
Posted

Follow the steps in this FAQ article on retrieving a crash report from your system. You can then upload here for us to review to see if it narrows down the cause. Also check to see if you're using the latest graphics drivers available for your system.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.