SHANTE Posted January 1, 2020 Posted January 1, 2020 I previously was able to use Affinity on my Windows computer but one day while using Affinity Photo stopped working. I uninstalled it and attempted to reinstall it but I have not been able to reinstall the software on my computer and A keep getting the following message. "Affinity Installer has stopped working....A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. I have all three Affinity programs: Photo, Publisher and Designer but I cannot install any of them on my desktop computer however I was previously able to utilize them on this same desktop prior to that occurring. Quote
Staff Callum Posted January 2, 2020 Staff Posted January 2, 2020 Hi Shante, Welcome to the forums Please could you try re-downloading the installer and then see if it works? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Charls12 Posted April 27, 2020 Posted April 27, 2020 I am having this same problem. on windows 7! the trial worked, and the actual program i have purchased doesn't Quote
walt.farrell Posted April 27, 2020 Posted April 27, 2020 1 hour ago, Charls12 said: I am having this same problem. on windows 7! the trial worked, and the actual program i have purchased doesn't Is the install failing? If so, what error do you get? Or, is the install working, but the application won't work. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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