Unable to save

[Nelleke]

Hi, my first post. Today I replaced my 2010 MacBook Pro with a new 2019 16" model. I developed and modified a RAW image in Affinity, saved and closed it. Then I tried to save the updated photograph in Apple Photos and got the message "unable to save the changes made in Affinity, try later". I repeated the same action on my old laptop and it could be stored in Apple Photos without problems. Does anyone know what might be the cause of this issue? Many thanks!

[DWright]

Are you running any other utilities on you Mac such as NTFS readers

[markw]

Hello Nelleke and welcome to the Affinity forums,
Your description is a little ambiguous as to your exact workflow but are you starting from Apple Photos, sending the image from there to Affinity Photo for developing/editing and then saving the image back to Apple Photos?
If so then unfortunately this is because your new Mac is running Catalina and at present there is no round trip from Apple Photos to Affinity Photo and back again.
This "round tripping" sadly has been broken since Catalina’s release.

[Nelleke]

First of all Happy New Year and many thanks for your replies.

@DWright
No I am not.

@markw

Yes, the workflow was exactly as you described. This is really a bad surprise. As I thought that the problem was related to the product key that was not valid on my New laptop, I bought a new version of Affinity. OK, this was my mistake, however, I am badly suprised that when you purchase the Mac version of Affinity there is no warning or any remark that Affinity does not comply with Catalina!

Does anyone know whether there is a solution to be expected in the near future?

[markw]

And a Happy New Year to you too Nelleke,
Well, I suppose the good news is that, in one or two of the oh so many topics here on the forums regarding this bug, Serif have hinted that there is an internal version of Photo with a fix for this bug.
But as of yet there is still no customer beta release with the fix.

[Nelleke]

@markw

Many thanks for your reply! So a solution seems to be on its way. That would be good news indeed.

[Cecil]

11 hours ago, Nelleke said:

First of all Happy New Year and many thanks for your replies.

@DWright
No I am not.

@markw

Yes, the workflow was exactly as you described. This is really a bad surprise. As I thought that the problem was related to the product key that was not valid on my New laptop, I bought a new version of Affinity. OK, this was my mistake, however, I am badly suprised that when you purchase the Mac version of Affinity there is no warning or any remark that Affinity does not comply with Catalina!

Does anyone know whether there is a solution to be expected in the near future?

As I purchased macOS Affinity Photo in May 2019, release of 1.74 or if one reads the threads, AP has not worked with Apple Photos for 6/7 months.  If, in fact they have a fix, please release the fix for macOS. Many blame Catalina; however, threads clearly predate Catalina’s release.

[R C-R]

12 hours ago, Cecil said:

Many blame Catalina; however, threads clearly predate Catalina’s release.

However, only a few users of Mojave reported having a problem saving the file back to Apple Photos while others said it works OK for them, so it is possible there was some other factor in play for the Mojave users. But AFAIK, the round trip back Photos does not work for any Catalina users & will not until an updated version of the Photos extension is released, probably as part of the 1.8 AP retail update.

BTW, you said you were using the 1.7.4 version of AP, but the current retail (non-beta) version is 1,7.3, as mentioned here.

[Cecil]

16 minutes ago, R C-R said:

BTW, you said you were using the 1.7.4 version of AP, but the current retail (non-beta) version is 1,7.3, as mentioned here.

True, 1.7.3 AP, macOS Catalina is the sixteenth and current major release of macOS, Apple's desktop operating system for Macintosh computers. It is the successor to macOS Mojave, and was announced at WWDC 2019 on June 3, 2019 and released to the public on October 7, 2019.   The many threads of problems predate October 7.  I think many ignore this fact and put total blame on Catalina.