Bryce Posted December 26, 2019 Share Posted December 26, 2019 I'm not sure if this should be bug or should be filed somewhere else. I go to save the file and get an error message about the file could not be saved, shutting down. I go to open it again and now the file is damaged. This happens randomly but enough that I keep multiple files because it happens often enough to cause fits. The file is local running on MacOS Catalina in Publisher 1.7.3 on a 16" Macbook pro. The file is local rather on a server. thanks for any insight! PC Bicent Art Boards - damaged.afpub Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 26, 2019 Share Posted December 26, 2019 27 minutes ago, Bryce said: I go to save the file and get an error message about the file could not be saved, shutting down. Can you provide the exact error message? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Bryce Posted December 27, 2019 Author Share Posted December 27, 2019 I am trying to but even getting the file to save as is a real problem. It just seems to hang here: With the CPU at 700% and fans at full blast. I'm not sure what will happen. The computer is still running just fine even with Publisher - essentially frozen. After about 5 minutes the fans kicked down and CPU is at 100% but it's much cooler. The "Save Document as" progress bar is still the same though. Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted January 3, 2020 Staff Share Posted January 3, 2020 @Byrce - can you upload the damanged file and maybe some others here so we can investigate Quote Link to comment Share on other sites More sharing options...
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