Bryce Posted December 26, 2019 Posted December 26, 2019 I'm not sure if this should be bug or should be filed somewhere else. I go to save the file and get an error message about the file could not be saved, shutting down. I go to open it again and now the file is damaged. This happens randomly but enough that I keep multiple files because it happens often enough to cause fits. The file is local running on MacOS Catalina in Publisher 1.7.3 on a 16" Macbook pro. The file is local rather on a server. thanks for any insight! PC Bicent Art Boards - damaged.afpub Quote
walt.farrell Posted December 26, 2019 Posted December 26, 2019 27 minutes ago, Bryce said: I go to save the file and get an error message about the file could not be saved, shutting down. Can you provide the exact error message? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Bryce Posted December 27, 2019 Author Posted December 27, 2019 I am trying to but even getting the file to save as is a real problem. It just seems to hang here: With the CPU at 700% and fans at full blast. I'm not sure what will happen. The computer is still running just fine even with Publisher - essentially frozen. After about 5 minutes the fans kicked down and CPU is at 100% but it's much cooler. The "Save Document as" progress bar is still the same though. Quote
Staff Pauls Posted January 3, 2020 Staff Posted January 3, 2020 @Byrce - can you upload the damanged file and maybe some others here so we can investigate Quote
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