Friksel Posted December 18, 2019 Share Posted December 18, 2019 I just tried to install the latest beta (1.8.0.526) to tryout the hopefully fixed outline stroke, but without any notice or messagebox of whatever the installer causes Windows to crash and restart during the installation out of the blue. That can't be meant to be like that. Running healthy Windows 10 home with all important updates installed. For the record: this was no Windows update restarting the system. [edit] the program did install though and seems to work so far Link to comment Share on other sites More sharing options...
Peg11 Posted December 18, 2019 Share Posted December 18, 2019 I installed Designer and Photo without any problems. I have Windows 10 Home with all updates. Link to comment Share on other sites More sharing options...
walt.farrell Posted December 18, 2019 Share Posted December 18, 2019 Sometimes there is a very brief message shown to the effect that the installation needs to update some system component (some COM component?). At that point, Windows automatically does a hard reset and restarts when the installer is finished. It's happened to me twice in the past. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Friksel Posted December 19, 2019 Author Share Posted December 19, 2019 12 hours ago, walt.farrell said: Sometimes there is a very brief message shown to the effect that the installation needs to update some system component (some COM component?). At that point, Windows automatically does a hard reset and restarts when the installer is finished. It's happened to me twice in the past. @walt.farrell Thanks for your response. Yes, that's exactly what I've saw. I got a dialog asking me to close 'COM'. I didn't know what application 'COM' was, so I closed the currently open Affinity Designer (non beta), because that was the only logic thing to me to be closed. When I clicked the dialog button the computer started to restart. But there was no message at all to indicate that that was going to happen. I was glad I didn't have any project open in other software at that moment! If it is really meant to restart the computer, I would at least expect some confirmation box with that info showing up so we know it's going to restart, so we can save our work on other programs or maybe restart later. Still I wonder if this restart is really nececary and on purpose. Link to comment Share on other sites More sharing options...
Staff Jon W Posted December 19, 2019 Staff Share Posted December 19, 2019 Hi all, We have recently identified the cause of this problem, and we'll be fixing it in a forthcoming beta. Thanks, Jon Sean P and Friksel 2 Link to comment Share on other sites More sharing options...
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