Jump to content

Recommended Posts

Posted

Publisher locks up when I select a new file on startup and also with an existing file. The only way out is to select End Task 'publisher' in the file manager.

I am unable to select any menu item or select anything from any of the studio pallets. The cursor moves but nothing else can be done. Under some situations I can't even select the task bar on the PC to select the Task Manager and my only option was to use Ctrl\Alt\Del, although having the browser window open may have some relevance.

The issue is connected to the Text Styles tab on the studio pallet. The issue only occurs when I have the Show Samples option selected in Text styles. Once selected there is no way out other than to shut down and re-start. I then have to turn off the option before anything else.

Any suggestions?

I think this may be a bug, but I am unable to select bug reporting on the forum

Windows 10 PC

AMD FX 6 core processor  16Gb RAM Radeon hd Graphics card

Updated 15/12/19 (Fresh Install)

 

  • Staff
Posted

Could you zip up your appdata folder %appdata%\Roaming\Affinity\Publisher\1.0 and post it here

After that try doing a full reset by launching the app whilst holding down the Control key. Select all options and the clear. This will remove any custom settings you have.

That should correct the start up problem

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.