dcrosby Posted December 16, 2019 Share Posted December 16, 2019 After talking up Affinity for the last year or so a friend of mine purchased all three at the recent sale. He's a Mac user but unfortunately he clicked on the Windows version of Publisher by accident. He said he had emailed Serif to try to change out the Windows version to Mac but hadn't heard back. I thought I'd contact you here on the forum to see if changing it would be a problem. I didn't make the mistake but after recommending you I'd hate for him to have an issue right out of the gate. So is changing his purchase of Publisher to a Mac version possible? How would he go about getting this done? Thanks Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted December 16, 2019 Staff Share Posted December 16, 2019 It is not normally possible (with a few exceptions when done quickly) as explained here in this FAQ. However, as he will be returning in the returns period, I think it is just a backlog issue due to the successful sale. He should email AffinityOrders@serif.com if he did not do so already, perhaps send another reminder. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
dcrosby Posted December 16, 2019 Author Share Posted December 16, 2019 Thanks Patrick, I'll pass this on. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.