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Publisher 1.7.3 crash when i try to access the assets part


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Hello

Publisher crashed when i was trying to save some assets to my assets collections.
Now i cant acces anymore to my assets, as Publisher crash everytime i try to show them (it freeze and nothing happened, even after 2hours of wait)
I have an important project to export for monday evening, please let me know how i can access my assets to complete the file

bests

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7 minutes ago, Gabe said:

Navigate to %AppData%\Affinity\publisher\1.0\user and rename "assets.propcol" to assetsBAK.propcol . Reopen Publisher.

Does this action do not create an empty assets file? kaiz3r wants to use assets he/she/div had before. So-to-speak a repair of the assets.

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Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 8 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

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  • 2 weeks later...
On 12/17/2019 at 12:14 PM, Gabe said:

Hi @kaiz3r,

Welcome to the forums. 

Try this

Close Publisher. Navigate to %AppData%\Affinity\publisher\1.0\user and rename "assets.propcol" to assetsBAK.propcol . Reopen Publisher. If it's fine, attach the renamed file so we can have a look :)

 

hi, this make the asset panel works again so the problem seems to be a corrupted asset.propcol file
is it possible to repair it ? we have many assets that I hope we will not loose

thanks

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