chanlon Posted December 10, 2019 Share Posted December 10, 2019 (edited) I bought Affinity Photo today for my Toshiba Laptop that runs Windows 7 SP 1. I've used Affinity Photo before on my Mac (which is in the shop, that's why I have to use my old laptop), and it runs beautifully - no problems. But for my Toshiba, it comes up with this message and the link it provides goes to an unavailable page. On Affinity's site it says it runs on Windows 7 with Service Pack 1, so I'm confused why it's not working and I get this message instead. I've done all the updates and everything on my laptop. And if there's no solution, can I get a refund because it clearly states that would work on Windows 7 SP 1....which it doesn't. Edited December 10, 2019 by chanlon Quote Link to comment Share on other sites More sharing options...
chanlon Posted December 10, 2019 Author Share Posted December 10, 2019 I'm really sorry, I made a mistake. I thought I had to most current copy of Windows SP 1, but I didn't. I had to go to a separate place to download the latest platform update. I DON'T WANT A REFUND. Disregard my previous email! It works perfectly on my laptop. Thanks! Caroline Hanlon Callum 1 Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted December 10, 2019 Staff Share Posted December 10, 2019 Hi Chanlon, Welcome to the forums I'm glad to hear you got to the bottom of this issue. Please let me know if you need anything else. Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.