KobelskiDesigns Posted December 9, 2019 Share Posted December 9, 2019 My program has such down the past 6x. It was like the pictures were blurry too. I wasn't moving fast because I was reviewing it before getting ready to save and publish. Could someone help me. Quote "I dream of painting and then I paint my dream." - Vincent Van Gogh Link to comment Share on other sites More sharing options...
Staff Callum Posted December 10, 2019 Staff Share Posted December 10, 2019 Hi KobelskiDesigns, Welcome to the forums What is it you are typically doing in the app when it crashes? If possible could you provide a screen recording of the issue? Please could you call up the run box by holding down the Windows key and tapping the letter R and then enter the following %appdata% then hit ok. This will open a folder with some files listed. Please navigate to Affinity > Publisher > 1.0 > Crash reports > Reports and send me the files found there. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
KobelskiDesigns Posted December 10, 2019 Author Share Posted December 10, 2019 Hey Callum Will me doing the steps you ask the window + R still give you the info. Because I rebooted and it still did it and then I did a repair. So far I have not had a problem so far since I repaired. It has been a long time since I (used to be a beta tester for game You Don't Know Jack and Sierra Co) sent reports of problems because I want to do whatever it takes to make this program work. It is a great program once I get to know all the bells and whistles. I have only had it for about 2 weeks. I have Designer and Publisher. Please let me know if you still need the report. Thank Deb Quote "I dream of painting and then I paint my dream." - Vincent Van Gogh Link to comment Share on other sites More sharing options...
Staff Callum Posted December 10, 2019 Staff Share Posted December 10, 2019 I likely wont need it now however if this problem happens again please send me the report C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
KobelskiDesigns Posted December 10, 2019 Author Share Posted December 10, 2019 Sure will, now if you can find a cure for me to get to sleep more. After I work on Affinityon my computer. I go watch YouTube on the big screen and watch Affinity tutorials. Then I see something cool to try and the next thing I know it is 4:30 in the morning. Maybe they should have a label with this program, will make you lose sleep due to creative access. R C-R 1 Quote "I dream of painting and then I paint my dream." - Vincent Van Gogh Link to comment Share on other sites More sharing options...
KobelskiDesigns Posted December 27, 2019 Author Share Posted December 27, 2019 how did you want me to send that crash file to you Quote "I dream of painting and then I paint my dream." - Vincent Van Gogh Link to comment Share on other sites More sharing options...
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