kobaltkween Posted December 9, 2019 Share Posted December 9, 2019 Hi. I'm on Windows 7 and both Affinity Photo and Affinity Designer are crashing on open. After reading some threads here, I found I could open Photo by opening an image. From reading those threads, I think the issue is the splash screen. Unfortunately, they only said this was fixed by reformatting the computer. I really don't feel that's an acceptable solution for me at this time. Does anyone have any other solutions? Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted December 10, 2019 Staff Share Posted December 10, 2019 Hi kobaltkween I've replied to your other post on the forums regarding this issue, please find it linked below - Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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