neosukhy Posted December 6, 2019 Posted December 6, 2019 I’ve purchased publisher from Microsoft store (Dec, 06, 2019) and installed it on my desktop. How many computers can I install Publisher? I also installed Publisher in my laptop (surface laptop2) and windows tablet (surface pro3) through Microsoft store on same account. But in both PC, Windows crashed with blue screen, when I launch the Publisher. How can I solve this problem? Quote
neosukhy Posted December 6, 2019 Author Posted December 6, 2019 I also purchased and installed affinity photo and designer through affinity website, not through Microsoft store. Both program works in my laptop and tablet. Only publisher purchased through Microsoft store crashes. Quote
Dan C Posted December 6, 2019 Posted December 6, 2019 Hi neosukhy, Welcome to the forums This issue, although triggered when launching Affinity applications, is unfortunately not caused by the Affinity app, as we have no way of causing a BSOD on Windows. Microsoft Support have confirmed this issue is related to the latest Windows 10 update and OneDrive, and affects many other apps - not just Affinity. We've written an FAQ, which I've linked below, detailing steps we recommend taking. If you're still experiencing crashing after this, you will need to contact Microsoft directly. I hope this helps! Quote
Staff Patrick Connor Posted December 11, 2019 Staff Posted December 11, 2019 @neosukhy Please read the (rewritten) FAQ which says that Microsoft have now fixed this bug in December's Windows Patch. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.