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Designer hanging when I try to print


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Trying to print a document and finding a constant freeze up or hanging. It gets as far as the Print dialogue box but when I try to select an artboard to print, I just get the spinning beach ball and have to force quit. I tried copying the artboard to a new document but got the same result.

 

Attached is the Crash Report from when I had to force quit. 

Affinity Designer crash Date:Time: 2019-12-04 17:21:56 +0000.pdf

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Thanks for the quick response. Attached are two screen recordings. The spinning beach ball is not showing up on the recordings but on the first it appeared as soon as I clicked on print and on the second it appeared when I tried to change the paper size. After both I had to Force Quit.

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Thanks. Open in Preview and Save as PDF don't hang. Maybe it's the printer driver? I'll reinstall it and let you know what happens.

I'm getting a similar problem with Affinity Publisher but that just continually crashes rather than hangs whenever I try to print. I've posted on the AP Bugs for Mac OS forum and am still waiting on a response.

 

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Hi. I've reinstalled the printer driver and it's still hanging. I can't locate the actual printer driver files - there's just loads of small files in the Epson folder in the Printers Directory of Libraries. Where would i find the file you want? It's an Epson Stylus photo 1500W.

 

 

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