Ulaxes Posted December 4, 2019 Share Posted December 4, 2019 Windows 10 64bit Affinity Publisher Windows Store Version When opening Publisher, first the app freezes and then whole Windows crashes to a blue screen of death. Reproducable every time Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted December 4, 2019 Staff Share Posted December 4, 2019 Hi Ulaxes, I'm sorry to hear Publisher is causing a BSOD on your computer Please could you try the suggestions found here: Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Ulaxes Posted December 9, 2019 Author Share Posted December 9, 2019 Hi, uninstalling OneDrive did help. I hope that reinstalling it won't cause the same issue again, because I need it. Regarding stability, may I suggest you start to use crowdtesting in your development? Plattforms like test.io would help you to discover these critical bugs earlier in development and enable you to fix it before release. I bought publisher and the first thing I've encountered was serious crashes (first blue screen of death in years!) and nonworking software. In most cases I would've just asked for a refund and avoid the company in the future. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 9, 2019 Share Posted December 9, 2019 3 hours ago, Ulaxes said: Regarding stability, may I suggest you start to use crowdtesting in your development? Plattforms like test.io would help you to discover these critical bugs earlier in development and enable you to fix it before release. Since the bug is, as far as anyone can tell, a Microsoft bug not a Serif bug, I'm not sure how any crowd testing would help Serif fix anything related to this. The fix needs to come from Microsoft, I think. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.1.2, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.1.2 Link to comment Share on other sites More sharing options...
Staff Callum Posted December 9, 2019 Staff Share Posted December 9, 2019 16 minutes ago, walt.farrell said: Since the bug is, as far as anyone can tell, a Microsoft bug not a Serif bug, I'm not sure how any crowd testing would help Serif fix anything related to this. The fix needs to come from Microsoft, I think. What Walt has said is correct it is an issue thats in Microsofts hands to fix. We aren't the only software affected by this problem. C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted December 11, 2019 Staff Share Posted December 11, 2019 Please read the (rewritten) FAQ which says that Microsoft have now fixed this bug in December's Windows Patch. After installing the Microsoft update you should be able to use onedrive again Ulaxes 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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