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Arghmath

View Tool (H) suddenly stops working, or its shortcuts

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Hello,

Have anyone encountered this bug. The view tool, shortcut (H) or pressing "space" stops working. There is not possibility to move artwork by mouse or tablet pen. The only solution is always to close and start again the designer. It happens repetitively... Any thoughts what this could cause?

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Hi Arghmath,

This sounds like the known issue below. If you're using a tablet and change focus and then attempt to return to Affinity by clicking inside the UI it will cause the issue where dragging stops working correctly. This should be fixed in 1.8, however in the meantime could you try disabling Windows Ink inside the Wacom properties to see if that fixes your issue.

 

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Hi Sean P,

Yes I thought this could cause the Wacom tablet. I will try your solution. However this particular "freeze" happened when using only mouse, so I'm not sure if this will solve it...

 

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We have made fixes/improvements to this area (Wacom Tablet starts drawing straight line after changing focus) of the program in the latest Windows customer beta of Affinity Photo and/or Affinity Designer. If you would like to try these changes the beta software is available in the forum posts listed below. However, you will need to enable Windows INK inside the Wacom Mapping tab. 

The 1.8.0.526 beta builds are in links at the top of these beta forum posts.

Once these programs have been through a full beta process the change will be released in a future free 1.8.0 update/patch to all customers.

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