Flint Posted December 2, 2019 Share Posted December 2, 2019 Hi, I just bought the program and I find it impossible to work with it on my iPad pro 2018: it closes continuously, it doesn't save changes ... A disaster! Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted December 2, 2019 Staff Share Posted December 2, 2019 If the app is crashing if you follow the steps below you can retrieve crash report to upload here so we can take a look at them. Go to Settings > Privacy > Analytics > Analytics DataYou will see an alphabetical list showing all crash reports on your iPad. Find and open the one that corresponds to the Affinity app that's crashing. Click Share to save to an .ips file and save it to a cloud service and then upload here. You can manually save projects from the document screen, tap the small burger menu icon underneath the project and select Save. Quote Link to comment Share on other sites More sharing options...
Flint Posted December 2, 2019 Author Share Posted December 2, 2019 Everything working now! The app is great. Thanks for the fast support ! Quote Link to comment Share on other sites More sharing options...
DM1 Posted December 3, 2019 Share Posted December 3, 2019 Sounds like it was a photo library permissions issue. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
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