Import/open from cloud no preview

[HenkBrwr]

Hi there,

when backing up my files to the cloud, it drops everything in one folder.

I want to organise my files, but in photo going to import or open from cloud it does not give me a small tile of the file.

so I have no clue what it is, via the files app it’s the same no preview tiles, am I doing something wrong?

 

see the 2 photos.

 

rgds Henk

[Dan C]

Hi HenkBrwr

Thanks for your report. This is a known issue with displaying Thumbnails in iOS13 - it has been logged with our developers and should hopefully be fixed asap. I will bump the report with your thread now - my apologies for any inconveniences in the meantime!