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Need help in finding my product key


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@Paul Rozario

Welcome to the Affinity forums.

Exactly which "store" did you purchase from, Microsoft or direct from Serif/Affinity?  I suspect from what you write that it was the former.  In which case you will not have a licence key but the M$ Store will permanently record the sale of the app to you so that you can download it to any computer which you own or control and which is directly linked to your Store account.  Please notice the underlined words, which are a part of the EULA for all the Affinity apps. 

So, any additional download of the app has to be to a computer logged into your store account.

I believe the MAC App Store has a facility called "Family Sharing", whereby members of the same family can access and download apps that are "shareable" but I do not think the same is true for the M$ (Windows) Store.

Jeff

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps.

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You are right about the Microsoft Store app purchase. I kinda planned to purchase the designer app from Affinity website but purchased it through the store app seeing a black friday deal. Is there any way I can share this app with my family member's devices without logging in my microsoft account? A product key for the purchase might help.

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@Paul Rozario

Quote

Is there any way I can share this app with my family member's devices without logging in my microsoft account?

I don't believe so!

Serif cannot issue you with a licence key because they have no record of your purchase from the App Store since M$ and Serif  never share any customer data.

Jeff

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps.

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4 hours ago, Paul Rozario said:

Is there any way I can share this app with my family member's devices without logging in my microsoft account?

If you own or control their PCs, then the EULA allows you to install the product on those PCs, I believe, just as if you had bought from Serif directly. But you should check it to see what's allowed. There should be an EULA link on the screen displayed by Help > About within the application.

In that case, there are ways you can login to the Microsoft Store on those computers using your Microsoft ID, and download/install the product for other users of the PC. Google or other search engines will provide further information on doing that. (Note that all PCs must be running an appropriate version of Windows 10, as that's a requirement of the Affinity applications purchased from the Microsoft Store.)

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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3 hours ago, Paul Rozario said:

If I cannot find a way to get it working on multiple devices with my purchase on MS Store app,

If you have registered your family members' Microsoft accounts as part of a Family Group in the Store, I think they may be able to download the app directly. If you haven't, you would probably need to sign on with your Microsoft ID to download/install the product, then switch back to their ID. (Based on some web reading; I can't try it myself.)

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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