keena Posted November 29, 2019 Share Posted November 29, 2019 (edited) Hello together, I just bought Affinity Photo from Serif site on today's black sale. By now my trial I installed before is still running until 2nd of December. How the heck can I change my license to full product, please, without the need of waiting? I am running Windows 7 x64 What I tried so far: Checking program settings for ability of a change in Edit -> Preferences/Settings Help -> Help to Affinity Photo, Welcome, Tutorials, Support, Info Checking Installation Guide Checking FAQ Checking older posts in this forum, which are either not helpful or seem to be obsolete Registry entries in HKEY_LOCAL_MACHINE\SOFTWARE\Serif\Affinity\Photo\1 Files (especially something like license or account) in C:\Program Files\Affinity\Affinity Photo C:\Users\USERNAME\AppData\Roaming\Affinity\Photo\1.0 Changed Time and Date in Windows to force trial expiration Re-installed by uninstalling cleaning registry, temps, etc with Ccleaner downloading and installing the latest install from my product page ( https://store.serif.com/en-us/account/downloads/ ) I am not asked for a key, just only to agree the EULA Thank you very much in advance and have a nice day! - Keena Edited November 29, 2019 by keena Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 29, 2019 Share Posted November 29, 2019 Welcome to the Serif Affinity forums, @keena. I don't have an answer for you, but probably one of the Serif staff will. But I'm curious why you're so eager to get it registered. Your trial copy has all the same capabilities as a registered copy, except for allowing you to install/run the 1.8 beta version of the program. Everything else is exactly the same, functionally. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff Leigh Posted November 29, 2019 Staff Share Posted November 29, 2019 When you launch the app it will tell you how many days are remaining of your trial. You can press the Unlock with Product Key button to enter your details and unlock the app. Quote Link to comment Share on other sites More sharing options...
kneldakis Posted December 2, 2019 Share Posted December 2, 2019 I have a similar concern. I used trial versions of Publisher & Photo from Affinity/serif site then after the trial pd expired I bought the apps from Microsoft Philippines and had them installed. But they still open in trial mode. What should I do about it? Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted December 2, 2019 Share Posted December 2, 2019 @kneldakis This is yet another post you have made about this problem. I recommend you do not post the same question in several forum areas or you are likely to be seen as, potentially, a spammer! However, this post does give the additional information that you purchased the apps from the M$ Store. I have no experience of this but I wonder whether you should you should do what was suggested in one of the other threads which was asking about the MAC App Store version? That was to uninstall the trial versions and then redownload the purchased versions from the M$ Store and install. You do not need and will not have any installation/serial key with your version of the apps. Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
keena Posted December 5, 2019 Author Share Posted December 5, 2019 Alright, the problem (in my case) was the Beta Client. Uninstalling, running CCleaner and deleting the proper files and folders in %AppData% as well as in ProgramData fixed it and I could enter my serial in installation process of the normal client. Thank you all! Leigh 1 Quote Link to comment Share on other sites More sharing options...
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