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Islafurst

Print size changes with photo paper

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I have a strange problem.  I am trying to print single pages which will eventually become an 8-page booklet to insert in a cd case.  Each page contains 2 images butted up against each other in the centre of an A4 sheet which later gets cut to size (120 x 240mm).  The whole thing printed perfectly as a draft on plain paper but as soon as I set the paper to photo the image shrinks to about 100 x 50mm in one corner of the paper.  I've tried sizing the image to exactly what I want at 300 dpi to match the driver setting but it doesn't make any difference.  Nor does saving it as a .pdf file.  The quality is fine, it's just the size. I'm using a new Canon IP8750 printer.  It's driving me mad.  Any ideas?

Giffy CD.afpub

Giffy_CD_pdf.pdf

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Check your canon printer driver printing settings ...

43 minutes ago, Islafurst said:

The whole thing printed perfectly as a draft on plain paper but as soon as I set the paper to photo the image shrinks to about 100 x 50mm in one corner of the paper.

Sounds somehow like Layout printing is probably then used for photo paper here, since that would shrink and place into a quarter of an A4 page. See here, check for this and disable it ...


☛ Affinity Designer 1.8.3 ◆ Affinity Photo 1.8.3 ◆ OSX El Capitan

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Thank you v_kyr.  It does look as though that's what happened.  I saw that in the printer dialog but decided it didn't apply and closed it.  I've just looked at it again and read the manual but I find it's disabled by default, you have to select it to use it!  In theory it shouldn't apply unless enabled.  I had to go to Printer Features to set the dpi and paper type and layout wasn't mentioned there.  

In the end I phoned Canon support and they were as puzzled as I am.  They asked for evidence and I've sent them photos of what I get, what I want to get (printed on plain paper), and screenshots of my settings.  Hopefully they'll have an answer for me.

Edited to add:  I haven't heard back from Canon support, but I have found a workaround that gets me my result:  I exported each page of my Publisher document separately as a .jpg and printed them perfectly well on glossy paper from Affinity Photo.  Why did that work when printing from Publisher didn't?

Edited by Islafurst
Workaround found for posted problem

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