HydroJLW Posted November 27, 2019 Share Posted November 27, 2019 Hi, I recently purchased Publisher and have an issue when I search for stock images. They take a long time to load and then everything freezes within the programme. When I scroll the images and more try to load the same thing happens. They do load eventually but it very slow and not entirely usable like this. I have also noticed that in certain situations, similar freezes happen with the Photo app too. I am using a fairly new laptop with an i7 processor and 16gb GB ram, and I do not experience lag/freezing issues within other programmes. Any help would be appreciated, Thank you. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted December 3, 2019 Staff Share Posted December 3, 2019 Hi @HydroJLW, Out of curiosity, if you change the dropdown to something other than Unsplash does it work? Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
HydroJLW Posted December 13, 2019 Author Share Posted December 13, 2019 On 12/3/2019 at 1:20 PM, Jon P said: Hi @HydroJLW, Out of curiosity, if you change the dropdown to something other than Unsplash does it work? Hi Jon, Sorry for the delay in getting back to you. It happens with both Unsplash and Pexels - 2+ minutes of frozen affinity, then eventually the photos load. It does not happen with Pixabay though! Any ideas? Thanks Quote Link to comment Share on other sites More sharing options...
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