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Terri S

Programs crashing when exporting files (designer and photo)

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Hello friends, I have been using Affinity photo and designer for about a year now and I love them. Tonight I was able to export a PDF from Affinity Photo. When I went to do it a second time, the program quit. I tried several more times, with same result. I tried opening the same file in Designer and had the same occurrence.

I am using a new MacBook Pro. Is anyone else experiencing a problem like this?

After restarting the computer, the same thing is happening...

Any suggestions or help would be appreciated.

Thank you!
Terri

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8 hours ago, Terri S said:

I think my troubles were related to a font issue. I rasterized the type and was able to save as a PDF... Lucky me! 

Good discovery.

You might also try selecting the Export option (under More...) Embed Fonts: Text as Curves, which would still keep the text in a vector form:
image.png.9ab8d82e4b448ceab5b3da1f56bbda33.png

Someone else may have a suggestion for diagnosing the problem to see if it is something wrong with the font, or something wrong with Affinity.


-- Walt

Windows 10 Home, version 1909 (183623.476),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.3.641 and 1.8.4.650 Beta   / Affinity Designer 1.8.3.641 and 1.8.4.650 Beta  / Affinity Publisher 1.8.3.641 and 1.8.4.651 Beta.

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