Jump to content

Recommended Posts

Can you provide a screenshot of what you're seeing?


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites
On 11/18/2019 at 11:13 AM, MEB said:

Hi Puffin,
Can you provide a few more details please? Where are you seeing the green ticks exactly? In what app - Finder, Affinity Photo? As walt.farrel said a screenshot would help to understand the issue. Thanks.

 

_DSC0034.NEF

_DSC0035.NEF

_DSC0036.NEF

_DSC0037.NEF

_DSC0046.NEF

_DSC0047.NEF

_DSC0048.NEF

_DSC0049.NEF

Share this post


Link to post
Share on other sites

Looked at three files. I don't see any "green ticks" in Preview or Affinity Photo.


Website

Mac mini (2018)  3.2 GHz Intel Core i7  64 GB • Radeon Pro 580 8 GB • macOS Mojave

Share this post


Link to post
Share on other sites

Yes, same here, the photos look fine.
If you could post a screenshot of the “green ticks” you are seeing that would help a lot in identifying if there is a problem and possible solutions.


macOS 10.14.6  15" Macbook Pro, 2017  |  4 Core i7 3.1GHz CPU  |  Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB  |  16GB RAM  |  Wacom Intuos4 M

Share this post


Link to post
Share on other sites
3 minutes ago, A_B_C said:

They’re yellow, however …

And not "ticks", assuming the OP is using that word the way I would use it :)

@Puffin: A screenshot showing the green tick marks would definitely help.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

Share this post


Link to post
Share on other sites
21 hours ago, A_B_C said:

Oh, I just thought they were as small as … you know … ticks … :)

 

 

hh.jpg


Website

Mac mini (2018)  3.2 GHz Intel Core i7  64 GB • Radeon Pro 580 8 GB • macOS Mojave

Share this post


Link to post
Share on other sites

Hi Phil/Puffin

Thanks for getting back to us.

Would you like to keep your 2 accounts or shall I merge them into one? (and if so which one?)

note I have unlocked your Puffin account, and reset password can now be used if needed (log out first)


Patrick Connor
Serif Europe Ltd

Latest releases on each platform 

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.