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Green ticks


Puffin

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Can you provide a screenshot of what you're seeing?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
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On 11/18/2019 at 11:13 AM, MEB said:

Hi Puffin,
Can you provide a few more details please? Where are you seeing the green ticks exactly? In what app - Finder, Affinity Photo? As walt.farrel said a screenshot would help to understand the issue. Thanks.

 

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Yes, same here, the photos look fine.
If you could post a screenshot of the “green ticks” you are seeing that would help a lot in identifying if there is a problem and possible solutions.

macOS 10.15.7  15" Macbook Pro, 2017  |  4 Core i7 3.1GHz CPU  |  Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB  |  16GB RAM  |  Wacom Intuos4 M

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3 minutes ago, A_B_C said:

They’re yellow, however …

And not "ticks", assuming the OP is using that word the way I would use it :)

@Puffin: A screenshot showing the green tick marks would definitely help.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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  • Staff

Hi @Puffin,
Sorry the delay getting back to you. I've checked some of the files and i'm still unsure to what you are referring to. They seem all fine to me. Any chance you can take a screenshot of the green tick marks you are referring to please? It would help to clear this up. Thanks.

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  • Staff

Hi Phil/Puffin

Thanks for getting back to us.

Would you like to keep your 2 accounts or shall I merge them into one? (and if so which one?)

note I have unlocked your Puffin account, and reset password can now be used if needed (log out first)

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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