maalin Posted November 12, 2019 Share Posted November 12, 2019 I updated my Mac to Catalina, and now Affinity Publisher doesn’t open at all. I even installed the latest Catalina update, 10.15.1, to no avail. Is there a way I can make Publisher work again? When will Affinity release the update to their suite to make it compatible with the new Mac OS? Thomson 1 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted November 12, 2019 Staff Share Posted November 12, 2019 Hi @maalin, Welcome to the forums. Did you purchase the app from the Mac App Store or the Affinity Store? If you purchased from the Mac App Store could you try these steps please: Go to Macintosh HD\Users\username\Library\Containers\ rename the 'com.seriflabs.affinityPublisher' folder to 'com.seriflabs.affinityPublisher.old' Start Publisher This will have reset all of your settings so please note all of your assets, brushes, etc will not be there. Currently these are stored in the renamed folder so we can look at getting them back if this works for you. If Publisher does load up, could you zip up and attach a copy of the 'com.seriflabs.affinityPublisher.old' folder please? Instead if you purchased from the Affinity Store could you try these steps please: Go to Macintosh HD\Users\username\Library\Application Support\ rename the 'Affinity Publisher' folder to 'Affinity Publisher Old' Start Publisher This will have reset all of your settings so please note all of your assets, brushes, etc will not be there. Currently these are stored in the renamed folder so we can look at getting them back if this works for you. If Publisher does load up, could you zip up and attach a copy of the 'Affinity Publisher Old' folder please? Quote Link to comment Share on other sites More sharing options...
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