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DBoly

Can’t open files in iCloud Drive

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Hi 

I’ve got the desktop version and have just purchased the iPad version. However using my iPad I find that whilst I can access files within Photos easily, I can’t open any files in the iCloud Drive. What am I doing wrong?  
 

I can see the files in the drive but I can’t access them. The message I get is “The file xxxxxx couldn’t be opened.”  It’s the same whether the file is JPEG, RAW or ORF.  The files each have a cloud symbol next to them If that’s important. Any help would be appreciated. Thanks. 

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Thanks C for your help. It seems that the problem doesn’t lie with Affinity only because I can’t open any type of files in the Files app. All I get is the download (cloud with an arrow) symbol and  everything stalls. I can access and open everything on my iPhone, but not with my iPad. I’ve tried all the suggestions in Google and Apple support without any luck.  Really puzzled!  

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Try hard resetting the iPad. Hold down power off switch until you get the shut down option. Then restart. Sometimes a reboot 'fixes' things.


IPad Pro 10.5/512GB lpadOS 13.1.3  Affinity Photo 1.7.3.155 Affinity Design 1.7.3.1 Publisher for iPad ?

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Thanks DM1.  That’s done the trick!  Thought I’d done everything but the most obvious (only when it’s pointed out)! Now I can get on with using the iPad version.  
 

Thanks everyone (until the next problem).....

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