Jump to content
Michail

Error message after starting all three betas

Recommended Posts

I have installed the latest Affinity software on a new Windows 10 system. All three programs were installed without any problems.

Then I installed the three latest beta versions (1.8.0.486 / 1.8.0.499). When I start one of these programs, two error messages appear one after the other (see screenshots). This happens with all three betas. On the other, older Windows 10 system this problem did not occur. Apparently the betas miss two dll files.

After I confirm the two messages with "OK", the betas start normally.

image.png.80cddd48270f95f2909acd509a9e0735.png


My Specs:
- Processor: AMD Phenom™ II X4 955 Processor 3.20 GHz- RAM: 8 GB
- Graphics card: NVIDIA GeForce GTS 250
- Monitor: SyncMaster F2380 (resolution 1920x1080)
- Operating system: Windows 10 Pro (1803) / 64 bit

Share this post


Link to post
Share on other sites

Hey Michail,

We first found this internally but we aren't too sure what the cause is :( 

We can workaround it by copy and pasting the install directory location into the .exe 'Start in' box.

So, locate your beta shortcut .exe (in my example I'm using Photo) and right-click > Properties > Shortcut. Now you will see the 'Start in' box. Just copy and paste the app install directory into that box, for example - C:\Program Files\Affinity\Photo Customer Beta

image.png

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.