m4v3r Posted November 8, 2019 Share Posted November 8, 2019 When I open this specific file (attached), the application crashes immediately. Tried opening it via Open dialog and via dragging on the Affinity Photo icon in dock. I'm on macOS 10.14.6. Btw this file also causes problem when I attached it with ".jpg" extension here so I removed the extension. It opens in Preview.app normally though. image Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 10, 2019 Staff Share Posted November 10, 2019 Hi m4v3r, Welcome to Affinity Forums Thanks for the report and file. It doesn't crash for me but the image opens corrupted. I've logged this to be looked at. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
carl123 Posted November 10, 2019 Share Posted November 10, 2019 @m4v3r The JPG file crashes (closes) both the released and 1.8 beta version of APhoto here on Windows 8.1 (no crash reports) Also, Photoshop cant open it (reports an error but does not crash) so the file is definitely corrupt. Can repair the file with other utilities but since there are hundreds of copies of it available via Google - best just to download another copy if you need it. Either way, corrupt files should not cause APhoto to crash so well done for reporting it Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
walt.farrell Posted November 10, 2019 Share Posted November 10, 2019 Strangely, when I try to download that file Windows wants to download it as a .afdesign file. Exiftool identifies it as a JP2 file, and when I give it a .jp2 extention and open it in Photo 1.8 beta the application crashes. I do get a crash report, and I can upload the report if it would be useful, @MEB. (Or, perhaps it uploaded automatically since the beta is set to auto-upload crash reports. In that case, it's associated with the email address I use for these forums.) Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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