tonyl09 Posted November 1, 2019 Share Posted November 1, 2019 When trying to substitute fonts when opening a PDF, I twice got the blue screen from Windows 10. Designer version 1.7.3.481 The blue screen cited cldfit.sys. Regards -- Tony Quote Link to comment Share on other sites More sharing options...
VolkerMB Posted November 1, 2019 Share Posted November 1, 2019 Hi Tony, the file "cldfit.sys" belongs to the OneDrive-Service of Windows. A recent update of Windows can cause some trouble. Walt.Farell created a post on that topic last autumn: Cheers, Volker Quote Link to comment Share on other sites More sharing options...
tonyl09 Posted November 1, 2019 Author Share Posted November 1, 2019 I'll report back on that thread. I did remove that update, which allowed me to substitute the fonts and edit the file. However, when I tried to save my edits as a Designer file the blue screen returned. Tony Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted November 6, 2019 Staff Share Posted November 6, 2019 Hi tonyl09,Unfortunately this is not something being caused by our software. User mode applications (i.e our apps) are not capable of causing a BSOD on Windows. It is only kernel-mode applications (in most cases drivers) that can cause them. The cldflt.sys file listed is one that belongs to Microsoft's OneDrive. There does seem to be a few users (notably HP machines) who are getting this in other applications such as Outlook when saving attachments: https://answers.microsoft.com/en-us/windows/forum/all/onedrives-cldfltsys-causing-ntfssys-bsod/d2ef7f16-9e45-406f-95ca-6e595271e6d9 I would suggest you disable One Drive for the time being and stop it from starting when you turn your machine on and see if that improves the situation. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted December 11, 2019 Staff Share Posted December 11, 2019 Please read the (rewritten) FAQ which says that Microsoft have now fixed this bug in December's Windows Patch. After installing the Microsoft update you should be able to use OneDrive again Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.