Jump to content
davidlower8

BUG - Drag and drop to reorder colour patelle bug

Recommended Posts

Hi,

I am seeing A LOT of bugs in the affinity software these days and it is very sad to see. Every day Affinity Designer crashes 4-5 times and it is so bad now I am constantly saving as I go along which I never had to do before.

This current bug is to do with reordering the colour palette swatches within any particular colour palette. I am running the latest version of everything and I am on a mac. See the video below.

https://www.loom.com/share/970cd268dfcd4c3dba231a397972b3cd

Share this post


Link to post
Share on other sites

There is no need to send the file if it crashes on new document. 

Did you purchase the app from the Mac App Store or the Affinity Store?

If you purchased from the Mac App Store could you try these steps please:

Go to Macintosh HD\Users\username\Library\Containers\
rename the 'com.seriflabs.affinitydesigner' folder to 'com.seriflabs.affinitydesigner.old'
Start Designer
This will have reset all of your settings so please note all of your assets, brushes, etc will not be there. Currently these are stored in the renamed folder so we can look at getting them back if this works for you. If Designer does load up, could you zip up and attach a copy of the 'com.seriflabs.affinitydesigner.old' folder please?

Instead if you purchased from the Affinity Store could you try these steps please:

Go to Macintosh HD\Users\username\Library\Application Support\
rename the 'Affinity Designer' folder to 'Affinity Designer Old'
Start Designer
This will have reset all of your settings so please note all of your assets, brushes, etc will not be there. Currently these are stored in the renamed folder so we can look at getting them back if this works for you. If Designer does load up, could you zip up and attach a copy of the 'Affinity Designer Old' folder please?
 

Share this post


Link to post
Share on other sites

+1 this issue. Reordering colors in recently created custom palette crashes app. Have not tested other palette types. Replicable. Happens in new document. Older palettes do not cause crash. 

Has this been resolved? 

Share this post


Link to post
Share on other sites

I too am having the same problem on Publisher 1.8.3 using a MacBook pro running Catalina 10.15.4. Every time I add a colour to my swatches and then try to relocate it to create colour order, the app crashes and wipes out all content created by not saved up till that point. It happens in multiple documents, whether created from new or editing a previously designed document. It is incredibly frustrating. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.