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So I pretty much tried reinstalling affinity, clearing, reinstalling windows, updating windows, everything... Affinity photos and designer both give me this error when I try to save or export something. 

I'm on windows 10, 16G RAM, 500G SSD (33G free space), Intel 17-8550U CPU, and a GeForce graphics card

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Hey HVDB, I looked at that post and I uninstalled a few things, now I have 73GB free on my SSD and it still won't work, I don't use an external driver.

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Can you save the file to desktop?


intel core i5,  16GB 128Gb ssd win10 Pro Huion new 1060plus.

philips 272p 2560x1440px on intel HD2500 onboard graphics

Razer Tartarus Chroma

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That error message is often a symptom of having Controlled Folder Access enabled in Windows when you have not told Windows to allow the Affinity applications to save to those output folders.

See this thread for more some more information.


-- Walt

Windows 10 Home, version 1909 (183623.476), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.3.481 and 1.8.0.486 Beta   / Affinity Designer 1.7.3.481 and 1.8.0.486 Beta  / Affinity Publisher 1.7.3.481 and 1.8.0.502 Beta

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Thanks, Walt! That worked perfectly!

for those who can't find it, you can just search up "Controlled Folder Access" on windows and turn it off or give access to affinity, I just turned mine off.

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Glad to hear it worked, Rani. Thanks for letting us know.


-- Walt

Windows 10 Home, version 1909 (183623.476), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.3.481 and 1.8.0.486 Beta   / Affinity Designer 1.7.3.481 and 1.8.0.486 Beta  / Affinity Publisher 1.7.3.481 and 1.8.0.502 Beta

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2 hours ago, Rani Sofya said:

"Controlled Folder Access"

However, Windows must have told you, that they have not written to the protected folder!


Affinity Store: Affinity Suite (ADe, APh, APu) 1.7.3.481.
Windows 10 Pro, Version 1909, Build 18363.476.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080.
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080.

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12 minutes ago, Pšenda said:

However, Windows must have told you, that they have not written to the protected folder!

You would think so, but evidently if that's happening it's subtle enough that several users have missed it.

I would also think that some action taken by the Affinity application failed (perhaps something to create an empty file in the output folder) but the developers assumed it could not fail and didn't check the return code.


-- Walt

Windows 10 Home, version 1909 (183623.476), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.3.481 and 1.8.0.486 Beta   / Affinity Designer 1.7.3.481 and 1.8.0.486 Beta  / Affinity Publisher 1.7.3.481 and 1.8.0.502 Beta

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